Your team assigns a number
Staff enters a short visitor number in Pingora and shows its QR code. Keep your existing reception and appointment routines.
PINGORA FOR SERVICE DESKS & RECEPTIONS
A number to follow.
A calmer reception.
Register a visitor number and show its QR code. Let visitors follow the status on their own phone, then call them when your team is ready to help.
14-day trial · No payment card required
Call by number, without guest namesNo guest account or phone numberStaff chooses when to call
A HUMAN-LED CALLING ROUTINE
Register a number. Call when you are ready.
The visitor scans
Their browser opens a private ticket link with the number and status. Ask them to activate sound or supported notifications and explain where to return.
Call the visitor manually
Staff selects the ticket and marks it ready when they can help. Acknowledgement and completion are separate actions; Pingora does not choose the next visitor automatically.
SEE THE WORKFLOW BEFORE YOU START
One number.
A visible status.
The underlying workflow is create, wait, ready and complete. These actual screenshots use a restaurant demo: the current interface still uses order and pickup wording. Check that terminology with your team before adopting it for reception.
USE THE SCREEN IN YOUR WAITING AREA
Display called numbers and useful information.
Basic provides number registration, status pages and guest alerts. Plus adds your own browser-enabled display for QR handoff, ready numbers and informational slides.
- Show opening hours or service instructions with up to 20 slides.
- Add optional QR links to public forms or useful information.
- Use your venue name and logo; an optional Google review invitation is available after completion.
Use your own screen. No appointment booking, automatic queue position, estimated waiting time or service-system integration is included.
Illustrative image created for Pingora. Not a customer endorsement.
14 DAYS FREE · NO CARD REQUIRED
One workspace for your venue.
A simple start
Pingora Basic
Manage orders and notify guests on their phones.
Contact us for pricing
Annual plan: 12 months with 10% off.
- Order dashboard and QR handoff
- Guest page with live order status
- Optional guest alerts, subject to device requirements
- Venue logo and Google review link
FOR A COMPLETE IN-VENUE EXPERIENCE
Pingora Plus
Add a branded display inside your venue.
Contact us for pricing
Annual plan: 12 months with 10% off.
- Everything in Basic
- Ready-order numbers on your guest display
- Rotating photos, offers and slides
- Display styling with your venue identity
Number calling.
Keep your existing systems.
Page sound requires the guest to activate it and keep the page open. On Android, optional Web Push in a supporting browser can notify in the background after permission. Delivery and sound depend on settings and connectivity.
On iPhone, background web notifications require adding the order page to the Home Screen and enabling notifications. An ordinary Safari tab cannot promise sound after screen lock.
Pingora does not manage appointments, cases, payments or priority rules and is not a clinical or safety-critical alert system. Use visitor numbers without sensitive information. Keep an alternative spoken-number routine.
BEFORE YOUR FIRST VISITOR
Practical questions.
Clear answers.
Does it manage appointments or choose the next visitor?
No. Your staff decides who to call and registers the number manually. Continue using your existing booking or case system. Automatic queue ordering and predicted waiting times are not included.
What happens after the trial?
The 14 days start when the email address is verified. There is no automatic charge; online payment is not connected yet. New orders pause after the trial, while existing ones can be completed.
Do visitors need an app or give their details?
No app is needed to view status, and no name or phone number is required. Background notifications have device-specific requirements; iPhone needs a Home Screen web app. Avoid sensitive details in the visitor number.
Is there a dedicated reception interface?
The current product uses order/pickup labels. You can evaluate the same number-calling workflow for reception, but this page does not promise a separate appointment interface or integrations. Confirm suitability during the trial.