Take the order as usual
Use your current till or ordering process. Enter the pickup number separately in Pingora and show its QR code on your phone or tablet.
PINGORA FOR FOOD TRUCKS & STREET FOOD
Small kitchen.
Clear pickup.
Keep the serving window for serving. Give each order a QR code, let guests step aside and follow its status, then notify them when their food is ready.
14-day trial · No payment card required
Use your existing browser deviceNo guest account or phone numberNo handheld pagers to charge
A SIMPLE ROUTINE FOR EVERY ORDER
Order. Scan. Pick up.
Give the guest some space
The guest scans the code and sees their own order page. Ask them to activate sound or supported notifications before stepping away.
Hand over when it is ready
Tap Ready in Pingora. You can call again, see the guest’s acknowledgement and mark the food collected when you hand it over.
YOUR ORDERS, EVEN WHEN IT GETS BUSY
Keep track at the hatch.
Keep guests informed.
Preparing, ready, cancelled and collected orders stay distinct. The screens below show the actual restaurant demo workflow used for pickup.
IF YOU HAVE A SCREEN AT THE HATCH
Show ready numbers and today’s specials.
Start with Basic for order management and guest alerts. Add Plus if you want a browser-enabled guest screen for QR handoff, ready numbers and your own offers.
- Rotate up to 20 slides, with your chosen timing.
- Add optional QR links for your menu or other information.
- Invite guests to leave an honest Google review after collection, in Basic and Plus.
Bring your own screen and internet connection. Hardware, automatic POS integration and food payment are not included.
Illustrative image created for Pingora. Not a customer endorsement.
14 DAYS FREE · NO CARD REQUIRED
One workspace for your venue.
A simple start
Pingora Basic
Manage orders and notify guests on their phones.
Contact us for pricing
Annual plan: 12 months with 10% off.
- Order dashboard and QR handoff
- Guest page with live order status
- Optional guest alerts, subject to device requirements
- Venue logo and Google review link
FOR A COMPLETE IN-VENUE EXPERIENCE
Pingora Plus
Add a branded display inside your venue.
Contact us for pricing
Annual plan: 12 months with 10% off.
- Everything in Basic
- Ready-order numbers on your guest display
- Rotating photos, offers and slides
- Display styling with your venue identity
Built for pickup.
Plan for the connection.
Page sound requires the guest to activate it and keep the page open. On Android, optional Web Push in a supporting browser can notify in the background after permission. Delivery and sound depend on settings and connectivity.
On iPhone, background web notifications require adding the order page to the Home Screen and enabling notifications. An ordinary Safari tab cannot promise sound after screen lock.
Both staff and guests need internet. Pingora does not provide an offline calling service or a POS connection. Keep a spoken-number fallback when mobile coverage is poor or a guest cannot use the page.
BEFORE YOUR FIRST SERVICE
Practical questions.
Clear answers.
Can we run it from a phone?
Staff can use a browser on a phone or tablet with internet. You need a way to show the order QR for the guest to scan. Plus adds optional guest-screen software; a screen is not supplied.
What happens after the trial?
The 14 days start when the email address is verified. There is no automatic charge; online payment is not connected yet. New orders pause after the trial, while existing ones can be completed.
Does the guest need an app?
No app is required to view order status. Background notifications depend on the browser and device; iPhone requires a Home Screen web app. Ask guests to check their chosen alert method before waiting.
Does it connect to our till or work offline?
Not automatically. Keep taking orders and payments in your existing system and enter the pickup number separately in Pingora. Internet is required; use a spoken-number fallback if the connection fails.